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1. Overview
WebInstant provides a range of digital services tailored for individuals and businesses. All services are delivered based on the selected plan and agreed project scope.
Services Offered
- Website Development
- Portfolio Websites
- Business Websites
- E-commerce Setup
- Website Maintenance
- Hosting & Deployment Support
2. Eligibility
By using our services, you confirm that:
Requirements
- You are at least 18 years old, or have guardian permission
- You are legally authorized to enter into an agreement
3. Project Scope
All work will be done strictly as per the selected plan features and client-approved requirements.
⚠️ Important: Any extra features, pages, or changes outside the agreed scope will be charged separately.
4. Payments Required
Payment Structure
- 50% advance payment required before starting work
- 50% remaining payment before final delivery
- Work starts only after advance payment is received
- All payments are non-refundable once work has started or resources are allocated
5. Project Timeline
Delivery time depends on project type and complexity, client response time, and content provided on time.
⏳ Delays in content or approvals from the client's side may increase the overall delivery time.
6. Revisions Policy
Revision Terms
- Each plan includes a limited number of revisions
- Revisions are for minor changes only
- New features or major redesigns will be charged separately
7. Delivery & Handover
After project completion:
What You Receive
- Website files or live deployment will be provided
- Basic guidance may be included (based on plan)
- Client is responsible for login credentials after handover
8. Maintenance Plan-based
Maintenance applies only if included in the plan or purchased separately:
Covered Under Maintenance
- Minor content updates
- Bug fixes
- Basic support
Note: Maintenance does not include redesign or development of new features.
9. Client Responsibilities
Clients must provide the following for project progress:
Required from Client
- Content — text, images, and branding assets
- Accurate and complete project requirements
- Hosting/domain access (if needed for deployment)
Delays caused by missing or late content are not WebInstant's responsibility.
10. Hosting & Domain
WebInstant does not own or manage hosting or domain accounts. We only assist with setup, deployment, and configuration.
Any hosting issues are handled directly by the respective hosting provider — not WebInstant.
11. Refund Policy
Refund Conditions
- Refunds are not available once work has started or resources are allocated
- Refund is only possible if the project has not started at all
For full details, please read our Refund Policy page.
12. Ownership & Portfolio Rights
After full payment has been received:
Rights Transfer
- Client owns the final website and all deliverables
- WebInstant may showcase the project in its portfolio unless the client requests otherwise in writing
13. Confidentiality
We respect client privacy and do not share:
What We Protect
- Personal data
- Business information
- Project files and assets
14. Limitation of Liability
WebInstant is not responsible for:
Exclusions
- Hosting/server issues
- Domain problems
- Third-party tool failures
- Data loss due to client actions
Maximum liability is limited to the total amount paid for the specific project in question.
15. Termination
We may cancel a project in the following circumstances:
Grounds for Termination
- Client is unresponsive for 7 or more days
- Abuse or inappropriate behaviour toward the team
- Payment terms are not followed
Work completed up to the point of cancellation must be paid in full.
16. Acceptance
By using WebInstant services — whether by placing an order, making a payment, or communicating project requirements — you confirm that you have read, understood, and agreed to all of these Terms & Conditions.
Last Updated: 1 July 2025